Privacy Policy

Effective Date: September 10, 2026

The C5 Youth Foundation of Southern California, Inc. (“C5LA,” “C5,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit c5la.org (the “Website”), communicate with us, sign up for our communications, make a donation, or otherwise interact with us online.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you voluntarily provide to us, including when you:

  • Contact us through our Website;

  • Sign up for our newsletter or other communications;

  • Make a donation;

  • Register for or inquire about a C5LA event or program;

  • Volunteer, partner, or otherwise get involved with C5LA;

  • Submit an inquiry, nomination, application, or other form;

  • Communicate with us by email, telephone, or other means; or

  • Participate in surveys, campaigns, or other activities organized by C5LA.

Depending on how you interact with us, the information we collect may include:

  • Name;

  • Email address;

  • Mailing address;

  • Telephone number;

  • Organization or company name;

  • Information about your interests or involvement with C5LA;

  • Donation information and transaction details;

  • Information you provide in messages, forms, applications, or other communications; and

  • Other information you choose to provide.

Payment information: When you make a donation online, payment information is processed through our third-party donation and payment service providers. C5LA does not need to receive or store your full credit card or bank account information to process an online donation.

2. Information Collected Automatically

When you visit our Website, certain information may be collected automatically by our website hosting provider, analytics tools, or other technology services.

This information may include:

  • IP address;

  • Browser type and operating system;

  • Device type;

  • Pages visited;

  • Date and time of your visit;

  • Referring website or webpage;

  • General information about how you interact with our Website; and

  • Other technical information used to operate, secure, and improve the Website.

We may use cookies and similar technologies to help our Website function, understand how visitors use our Website, and improve our communications and online services.

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of the Website.

3. How We Use Your Information

C5LA may use the information we collect to:

  • Respond to questions, requests, and inquiries;

  • Process and acknowledge donations;

  • Send donation receipts and other transaction-related communications;

  • Provide information about C5LA programs, events, and opportunities;

  • Send newsletters and other communications you have requested or consented to receive;

  • Communicate with donors, volunteers, partners, alumni, families, and members of the C5LA community;

  • Manage events, programs, volunteer opportunities, and other activities;

  • Maintain our records and administrative systems;

  • Understand how people use our Website and improve its content and functionality;

  • Protect the security and integrity of our Website and systems;

  • Comply with applicable laws and legal obligations; and

  • Support C5LA's mission and nonprofit activities.

We do not sell your personal information.

4. Sharing of Information

C5LA does not sell, rent, or trade your personal information.

We may share information with trusted service providers that help us operate our organization and Website. These may include providers that assist with:

  • Website hosting and management;

  • Email and newsletter communications;

  • Donation and payment processing;

  • Event registration;

  • Data management and constituent relationship management;

  • Website analytics;

  • Information technology and security; and

  • Other administrative or nonprofit operations.

These service providers are permitted to use personal information only as necessary to provide services to C5LA or as otherwise permitted by law.

We may also disclose information when we believe it is reasonably necessary to:

  • Comply with applicable law, regulation, legal process, or governmental request;

  • Protect the rights, safety, or property of C5LA, our community, or others;

  • Investigate or prevent fraud, security incidents, or other unlawful activity; or

  • Protect the security and integrity of our Website and systems.

If you specifically authorize us to share your information for another purpose, we will do so in accordance with your authorization.

5. Donations

When you make a donation through our Website or a third-party donation platform, information necessary to process and acknowledge your donation may be collected by C5LA and/or the applicable payment or donation service provider.

C5LA may use donor information to:

  • Process your donation;

  • Provide a donation receipt;

  • Acknowledge your contribution;

  • Maintain required financial and donor records;

  • Communicate with you about your support; and

  • Provide information about C5LA's work and opportunities to stay involved, subject to your communication preferences.

C5LA does not sell, trade, or share donor contact information with other organizations for their own fundraising or marketing purposes.

6. Communications and Email Preferences

If you sign up to receive communications from C5LA, we may send you newsletters, program updates, event information, fundraising communications, or other information related to our mission.

You may unsubscribe from promotional or newsletter communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

Even if you unsubscribe from marketing or newsletter communications, we may still send you necessary administrative communications, such as donation receipts, transaction confirmations, or responses to inquiries.

7. Information About Youth and Program Participants

C5LA is a youth development organization and works with young people as part of its programs.

Information collected in connection with C5LA's programs may include information about youth participants and their families. C5LA takes the privacy and safety of young people seriously and limits access to participant information to individuals who need the information to perform their responsibilities or provide services to C5LA.

Information about C5LA Leaders, alumni, families, and program participants may be subject to additional internal privacy, consent, and data-protection practices that apply to C5LA's programs.

We do not knowingly use the public Website to collect personal information from children under 13 without appropriate parental or guardian involvement or consent when required by applicable law.

8. Photographs, Videos, and Stories

C5LA may use photographs, videos, quotations, testimonials, and stories featuring members of our community to communicate about our programs, mission, and impact.

When required, C5LA obtains appropriate permission or releases before using identifiable photographs, videos, stories, or testimonials of individuals, particularly youth participants.

If you believe that a photograph, video, story, or other content featuring you or your child has been published by C5LA without appropriate permission, please contact us at info@c5la.org.

9. Third-Party Websites and Services

Our Website may contain links to third-party websites, social media platforms, donation services, event registration systems, or other online services.

These third-party websites and services have their own privacy policies and practices. C5LA is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policy of any third-party website before providing personal information.

10. Analytics and Tracking

We may use analytics and similar technologies to understand how visitors interact with our Website and to improve our online presence.

These technologies may collect information such as your IP address, browser information, pages visited, and general interaction with the Website.

C5LA does not use this information to sell your personal information to third parties.

Our Website may also contain third-party services that independently collect information according to their own privacy policies.

11. Do Not Track

Some web browsers offer a “Do Not Track” setting that allows you to communicate a preference about the collection of information about your online activities.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our Website may not respond to all such signals.

You can use your browser settings and available privacy controls to manage cookies and certain tracking technologies.

12. Data Security

C5LA takes reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our Website.

When you make a donation through our online donation platform, your payment information is transmitted using industry-standard security technology. Our donation platform states that it uses SSL technology to protect donor information.

13. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate organizational and financial records, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.

The length of time we retain information may vary depending on the type of information and the purpose for which it was collected.

14. Your Privacy Choices

You may contact us to:

  • Ask what personal information we maintain about you;

  • Request that inaccurate information be corrected;

  • Ask us to update your contact information;

  • Request that we stop sending you certain communications;

  • Ask questions about how your information is used; or

  • Raise a concern about our privacy practices.

Please note that certain information may need to be retained to satisfy legal, financial, accounting, security, or other legitimate organizational requirements.

To make a privacy-related request, contact us using the information below.

15. California Privacy Rights

C5LA is a nonprofit organization. Certain provisions of the California Consumer Privacy Act (“CCPA”), as amended, generally do not apply to nonprofit organizations.

Nevertheless, C5LA is committed to handling personal information responsibly and transparently.

California residents may contact us with questions or requests regarding their personal information using the contact information below.

Nothing in this Privacy Policy is intended to limit any privacy rights that may apply to you under California or federal law.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or applicable laws.

When we make changes, we will update the “Effective Date” at the top of this Privacy Policy. We encourage you to review this page periodically for the most current information.

17. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

C5 Youth Foundation of Southern California, Inc.
3100 N. Broadway
Los Angeles, CA 90031
Phone: (323) 686-4214
Email: info@c5la.org
Website: c5la.org

C5LA is a 501(c)(3) nonprofit organization.
EIN: 26-2458769